FAQ
Q1. ARE YOU A TRADING COMPANY OR FACTORY?
- We are a manufacturing factory.
Q3. MAY I HAVE FREE SAMPLE BEFORE ORDERING?
- Yes,our company is very pleased to send to you free sample for quality test as long as freight cost being paid by buyers themselves.
Q5.HOW DO YOU CONTROL THE QUALITY?
- Quality control is very important to avoid material mixing and poor quality.We control the quality from beginning to the end, inspection on raw material.During production,different materials in different place.After materials are finished,we choose 10% for inspection.If there is 0.1% problem in 10%,then no excuse to go ahead for inspecting 100% of the materials.
Q2. DO YOU HAVE CERTIFICATE FOR THE MATERIALS?
- Is very important for the food processing machines.
Q4. WHAT’S THE PAYMENT TERMS?
- For small testing orders,we accept Paypal,Western Union,T/T and credit Card.
For mass orders,we accept T/T and L/C.
Q6.IF THERE IS ANY QUALITY PROBLEM,HOW DO YOU SOLVE IT?
- We are proud that we never let one customer leave us.We are not 100% perfect,there is some quality problem.We try our best to provide the correct materials in the beginning,so we need less time for quality problem.If there is any quality problem,we take the responsibility.We believe what we are doing together,it will get back tomorrow.If we leave our responsibility,customer will leave us.If we always take our responsibility,we keep our customers with us.